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GETTMI

Delete your GETTMI account and data

Request deletion by email

Email privacy@gettmi.com with the subject Privacy Request. Tell us that you want to delete your GETTMI account and its associated personal data.

Send the request from the email address linked to your GETTMI account where possible. If you no longer have access to that email address, explain this in your request so that we can verify account ownership. Do not send your password or payment-card details.

Request account deletion by email

Request deletion in the app

  1. Open Profile, then Accounts Central.
  2. Select Password and security, then Deactivation or deletion.
  3. Select Delete account, then Continue.
  4. Read the deletion information and select Request account deletion.
  5. Confirm by selecting Confirm deletion request.

What happens next

Account deletion is handled as a request reviewed by our team. We may need to verify account ownership, and we will email you when the request is completed.

Permanent deletion cannot be reversed once completed. Your request covers your GETTMI account, profile and associated personal data. You will lose access to the account and its saved information. Any unused Extra Credits are permanently forfeited when deletion is completed and cannot be restored to a new account. Temporary deactivation is a different option.

Cancel subscriptions separately

Deleting your GETTMI account or uninstalling the app does not cancel a subscription billed by an app store. If you have a subscription, manage or cancel it with the store where you subscribed:

Data retention and other requests

Some data may need to be retained where required by law or for legitimate business purposes. As described in our Privacy Policy, retention is assessed according to service necessity, legal requirements and business need.

If you want to request deletion of particular personal data while keeping your account, email privacy@gettmi.com and describe your request.